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I am still in touch with Paul, who might yet still sell us a car!The whole place, with its car showroom, caf and decoration looked flawless.Ibrahim, Hi Adam,Thank you so much for taking the time to review your experience with us. Hi Dawn,Thank you very much for taking the time to leave us this positive review! Your review is very important to us, as our goal is to deliver an outstanding customer experience. Mark helped get a finance deal with my old mini as part exchange, i was very pleased with it. Your review is very important to us, as our goal is to deliver an outstanding customer experience. Top service. All my interactions, from the phone, to in person at the dealership, were very robotic. My loan car was amazing and so was the service and repair. We value your feedback and take pride in providing the best possible customer service! Details of the next generation Mercedes-Benz E-Class have been revealed ahead of the cars arrival later in 2023. We really appreciated being allowed to test drive the car on our own with a more than adequate time allowance & no distance restrictions. Kindest regards.Customer Services, The whole of Stratstones team involved in my car purchase and the car handover where very efficient,friendly and answered my queries to my satisfaction. Our News Section provides you with the latest updates and details from the brands that we are proud to represent. Im sure Ill be back to see him in a few years for my 4th one. No one picks up the phone and when left a message nobody calls back.Terrible. Very professional, friendly and very informative. Kaz Bilan, sales and Rob Hamilton H. o. b, should be ashamed of themselves. My daughter however fancied the 30k John Cooper Works Convertable as did my partner. Well done . Stratstone - MINI Leeds Reviews | Read Customer Service Reviews of www The UK's leading premium vehicle retailer. Do you agree with Stratstone - MINI Leeds's TrustScore? I so appreciate it .. a very positive and reassuring experience. Claim your profile to access Trustpilots free business tools and connect with customers. Nothing is too much trouble for her and I'm always kept up to date with what's going on with my vehicle. Voice your opinion today and hear what 106 customers have already said. Stratstone - MINI Doncaster Reviews | Read Customer Service Reviews of Our News Section provides you with the latest updates and details from the brands that we are proud to represent. The service we experienced whilst buying our car, in part exchange, was professional, courteous & friendly. We never felt under pressure, and were offered a very reasonable price. Hi Jack,We appreciate you taking the time to review us!I am very pleased everything was handled to your satisfaction!Enjoy your day!Customer Services. Merc drivers are not capable of thinking I would argue mgt gone bizarre how have you got him as GM? Kindest regards.Customer Services, The whole of Stratstones team involved in my car purchase and the car handover where very efficient,friendly and answered my queries to my satisfaction. Here are 8 tips for writing great reviews. The purchase of my M4 was all done remotely, having said that Jessica Senior made the whole process feel very inclusive and personal. Will definitely be back for all my servicing needs in future, Hello Andrew,Thank you so much for your great review! We value your feedback and take pride in providing the best possible customer service! Felt completely misled regarding the results of the health check and recommendations regarding the MOT of my MIni which is less than 3 years old. My son bought a second-hand car from Strastones and I paid for the car on my debit card. Have just purchased a new Mini Cooper Classic from Stratstone Mini Leeds. Purchase a new MINI Electric and enjoy a complimentary Pod Point home charger or 750 towards your deposit. Explore our used cars available for immediate delivery. Everyone I spoke to during my visit was very welcoming and helpful Jamie was so kind courteous and reassuring, very attentive, added the oil I was able to purchase all with a big smile and lovely cheerful manner. Verification can help ensure real people write reviews about real companies. Paul through discovering I owned an Abarth roadster manufactured a deal that enabled me to trade that in and get the more 30k dream machine. Be warned, my experience with Stratone mini Leeds was not pleasant.The sale person, however was accommodating and helpful, unfortunately that is where the positives end . Best wishes,Customer Services, We were looked after by Paul, the mini we enquired about was waiting for us for a test drive , he was very helpful and accommodating , we came away with a great experience , thank you Paul.Heather and Rick, Hi Rick,We appreciate you taking the time to review us!I am very pleased everything was handled to your satisfaction!Enjoy your day!Customer Services. I was regularly kept up-to-date with the progress of my service. Your review is very important to us, as our goal is to deliver an outstanding customer experience. Very professional, friendly and very informative. Jamie at service reception desk very helpful too. . I am very pleased you are satisfied with your visit! Check out what 106 people have written so far, and share your own experience. It goes against our guidelines to offer incentives for reviews. Visit us today. He showcased Stratstone Mini very favourably. Thanks again!Customer Services, So glad I bought my car from here. Stratstone - BMW Chesterfield Reviews | Read Customer Service Reviews 2023 Trustpilot, Inc. All rights reserved. It is a pleasure representing one of Britain's favourite automotive brands. Our family came to buy a used mini in the 12k range. Very knowledable reception staff took very good care of me. Discover a comprehensive choice of official MINI accessories, parts and lifestyle products. He was polite, courteous and very professional in the way he conducted himself the whole time we were there, and did everything he could to be helpful. Anyone can write a Trustpilot review. Hi Dawn,Thank you very much for 5* review! We are absolutely thrilled that you have rated us so highly! But, fortunately, the lovely people at Stratstone, Leeds make it something of a doddle. The John Cooper Works range builds on the base models by adding a series of performance enhancing upgrades. Best wishes,Customer Services. It would have been nice to be shown to the car, I was just left to wander around the car park trying to find my car on my own.The servicing came with a wash and vac. I have just changed my sons Motability vehicle at Stratstone Mini in Leeds. Date of experience: 20 February 2022. Working away from home and my local Mini centre I called in to Stratstone Mini Leeds when my warning light came on indicating a need for oil, and I was really worried. No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. I was given a courtesy car which helped me greatly. Leeds Mercedes gelderd Rd -terrible GM and attitude don't buy here or service your parts Been buying cars and goods 35 years what terrible service for return of a part within 12 months- placed barriers and blocks and costing me money for return of a part . Hi,Thank you so much for the review.We're thrilled that you had such a positive experience! Hello Phill,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. We never felt under pressure, and were offered a very reasonable price. Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds, UK Occasionally we will send out newsletters promoting our offers and discounts. Companies can ask for reviews via automatic invitations. Hi Mrs Diclemente,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day,Customer Services. Also helped with vehicle set up and installing My Mini app explaining everything clearly. Thank you for the smooth and efficient service and being able to fit me in on a day that was convenient for me as I was working in the area on the day. Companies can ask for reviews via automatic invitations. Everyone I spoke to during my visit was very welcoming and helpful Jamie was so kind courteous and reassuring, very attentive, added the oil I was able to purchase all with a big smile and lovely cheerful manner. We strive to create the most competitive deals on new MINI modelsand we always go the extra mile to ensure Approved Used examples are rigorously prepared to the highest standards. stratstone mini leeds meet the team. Stratstone - MINI Derby Reviews | Read Customer Service Reviews of www I just found the customer service very mediocre. I was given a courtesy car which helped me greatly. Their address is Gelderd Motor Park, Leeds, LS12 6EG. I changed my mind several times of which I wanted. Hi Jeremy,Thank you for taking the time to leave a review.I am disappointed to hear of the service you received on the handover, this isn't the level of service we aim to provide.I will certainly ensure to pass your feedback onto the relevant managers to make them aware of your experience, so that this can be addressed and dealt with internally.If there is anything else I can help with, then please contact me at service.followup@pendragon.uk.com and I will look into any issues for you.I do apologise for any inconvenience this may have caused.Kodie - Customer Service Specialist, I purchased an electric mini and I am really pleased with it its a great car ,the overall experience was excellent and great customer service thanks very much, Hello,Thank you very much for your 5* review! The tyre change was done whilst I waited, plus I was able to retain as a spare the best of the tyres that had been taken off. Best wishes,Customer Services. Kept in contact throughout, collected car later that day and it had even had a wash, thank you! Approved by the manufacturer themselves, our range of Approved Used MINI vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. I would highly recommend this dealership if you are looking to buy a Mini. I will never use Stratstone Mini again. He was polite, courteous and very professional in the way he conducted himself the whole time we were there, and did everything he could to be helpful. Would highly recommend & would return in the future. Our friendly Motability Specialists are here to help with advice on all aspects of MINI Motability. Lovely courtesy car clean and well presented. Young men with infinite patience, a sense of humour and, above all, professional and well-informed.My Mini Cooper S is on its way! Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds, GB, Purchased my MINI from here several years ago now and it's always fantastic service. It meant we could put the car through its paces under conditions pertinent to us. Stratstone News Stratstone - MINI Leeds Reviews | Read Customer Service Reviews of www A range of videos can also be found on the Stratstone YouTube channel. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi Chloe,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. Find your next car at MINI Leeds, where. I would highly recommend this dealership if you are looking to buy a Mini. | Stratstone is the UK's number one premium automotive retailer, selling and . I would highly recommend this dealership if you are looking to buy a Mini. Stratstone MINI - | Facebook Stratstone MINI - Thank you to everyone who attended our | Facebook Voice your opinion today and hear what 115 customers have already said. Its Thurdsday.Left several messages. Politics latest updates: Union leader Pat Cullen says nurses are pushed Harrogate Stratstone BMW (Pannal)Buying an approved used car, the service was really good. Seamless, professional and efficient service, from the moment i sent an online enquiry, Dave the manger was excellent, But Jessica who sorted my part exchange and sold me my new car was brilliant from start to finish, Just a call or email away for anything. We hope to be of service to you again! The service we experienced whilst buying our car, in part exchange, was professional, courteous & friendly. Hi Dylan,Thank you for taking the time to post this review. The branch is always available for any assistance that you may need. Took just one week from first visit to home delivery. Meet our Service Advisor, Ryan Alexander Pride. Leeds Mercedes gelderd Rd -terrible GM and attitude don't buy here or service your parts Been buying cars and goods 35 years what terrible service for return of a part within 12 months- placed barriers and blocks and costing me money for return of a part .