Just like the bathrooms, each shower suite was stocked with wall-mounted Sunday Riley toiletries, with some additional goodies available upon request. But United Polaris Lounges are just another caliber and that means they're even harder to get into. We believe everyone should be able to make financial decisions with confidence. You can read my pre-pandemic review of the lounge here. Learn more: The current United miles value. The United Polaris Lounge at Chicago O'Hare (ORD) United Airlines gave the media a preview today (Nov. 30) of the first of nine Polaris lounges being opened in the next year to serve the carrier's international business class travelers. Fortunately, there are quiet and private sleeping suites for customers who wish to rest. While United Clubs are at dozens of airports, only six airports have United Polaris lounges. I am surprised by the overall 3.5 star rating of this lounge. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. If you are flying United Polaris (not regular business class) on a long-haul international flight, you can use this lounge before departure, during connections, or even upon arrival. Jeanette Margle leads the home loans content team at NerdWallet, where she has worked since 2019. But you didnt come here to read about a buffet review, lets check out The Dining Room. It took a few minutes to get a dessert order in as the Dining Room filled up, but I eventually got a salted caramel budino think custard. How to Access a United Polaris Lounge - SuperMoney If you're traveling for business to international destinations, depending on your class of service and/or mileage plus status, you may qualify to go this Polaris lounge is a new thing. The flight must be on a participating airline, and even then, some routes on participating airlines are excluded. Polaris lounges are exclusive lounges reserved for International Long Haul passengers whereas United Clubs are accessible via membership, or when a non US based Star Alliance Gold member is traveling within the USA. Thanks! Polaris is what United calls its premium travel product, which extends beyond class of travel to encompass the entire travel experience: a personal on-board suite, sleep-centric amenities,. If you didnt book a United Polaris or Star Alliance business or first class ticket, you may still be able to upgrade to Polaris class using MileagePlus miles or PlusPoints. Membership, Upgrade Points, Status, etc.? So as I found out firsthand ahead of my first-ever United Polaris business class flight over to London-Heathrow (LHR), when this lounge gets busy it getsreallybusy. A tad exhausting, but also great for people like me who love checking out new lounges! You want a travel credit card that prioritizes whats important to you. This is my first experience. Amenities include a heavenly memory foam bath mat, plush Saks Fifth Avenue-branded towels, slippers, and Cowshed Spa bath products in wall-mounted dispensers. In case you want to take a shower before or after your trip, the Polaris Lounge boasts six gorgeous shower suites. The lounge is 12,000 square feet, making it the smallest Polaris Lounge. United Airlines opened its brand new Polaris lounge in October 2021, welcoming business travelers flying internationally. Had the pleasure to use the IAD one a while back. First look inside the new United Polaris Lounge in Washington Dulles If youre flying United from Frankfurt to Chicago, then you could use the Polaris Lounge in Chicago, while if youre flying Lufthansa from Frankfurt to Chicago, you couldnt use the Polaris Lounge in Chicago. Like all Polaris Lounges around the country, the Polaris Lounge in Chicago has a few standout amenities you can count on. Pretty sure the answer is yes but ORD to boston in premium economy (5 hour layover) then Boston-LHR in Polaris on same itinerary, we can use Polaris lounger's at ORD? Just follow the signage for Terminal 1, then take the underground tunnel from Terminal B over to Terminal C. Head down the disco walkway, head up the escalators, and you'll find the Chicago Polaris Lounge almost straight ahead, right in the middle of Concourse C. You can't miss the entrance. Clearing security might require a boarding pass departing from the terminal. The Dining Room serves breakfast until 11 a.m., at which point the menu switches over to lunch and dinner. So when the lounge starts buzzing, getting a table can be a serious challenge. As I walked out of the lounge ahead of my 3:45 p.m. boarding time, the lounge was clearly near capacity. United has temporarily closed all its Polaris lounges, but has reopened the following United Club locations: Atlanta (North Terminal, Concourse T, between Gates 11 and 12). United Club and lounge locations - United Airlines Fortunately, there are a few other ways to enjoy all the Polaris amenities, even if you didnt book a Polaris fare from the get-go. United has enlisted the services of an expert: the former Head Concierge at the Drake hotel in Chicago, who also helped launch the St. Regis luxury hotel in New York City. By 11 a.m. or noon, things started to fill up. Connecting and arriving passengers are not allowed access. There are a few ways of getting Polaris lounge access even if you didn't originally book a Polaris fare. As an example, a lot of people matched to Air Canada's Aeroplan 50k elite status in 2021 which yielded Star Alliance Gold status. Passengers can have the option to sit in a private booth or a table with chairs. The lounge is 16,300 square feet, putting it in the middle of the pack as far as size goes. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. That's right: Your dinner (or lunch, breakfast, or all three) is complimentary. 5 ways to gain United Polaris lounge access, Things to know about United Airlines lounge access. The wireless internet in the Polaris lounge was fast and easy to access. You may have access to United Polaris Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. It was light but delicious, topped with whipped cream and chocolate cookie crumble. Safe travels! Disclaimer: NerdWallet strives to keep its information accurate and up to date. The pods are spacious, comfortable and pleasantly private. Visited the IAD Polaris lounge last week, Very nice all around, did not got to the restaurant, the buffet was above decent, the bar, seating and restroom areas were well above par with other US domestic lounges and the staff were friendly and engaging with the caveat that it was maybe 25% full, that was the Polaris lounge and the UA terminal in generalnot a lot of international flights on the board I will chalk that up to a mid winter mid week itinerary not knowing a lot about IAD, I imagine it gets much busier in the summer? Boston (near Gate B24). Review: United Polaris Lounge Chicago O'Hare - Travel Codex But as the day wore on and more travelers sat down for a meal, the staff struggled to keep up with taking orders and seating new visitors. See also: Review: The United Polaris onboard experienceand The United Polaris lounge roadmap. They may be a case of style over function, thoughwe would prefer a more traditional, fully-flat day bed. At peak times, there may be several wide bodies parked immediately outside the lounge, a sight to behold for aviation lovers. The Space. Chicago O'Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9). His professionalism, yet casual demeanor, explaining the menu and making suggestions really elevated the dining experience. But like the United Polaris Lounge here as a whole, there's a problem: It's just not big enough. Here are our picks for the. This 12,000-square-foot outpost originally opened in 2019, but closed shortly thereafter at the outset of the pandemic, along with United's other Polaris Lounges. Additionally, there are self-service refrigerators with juices, sodas, and waters available. And if this was it at the United Polaris Lounge, it would still be better than even some of the top airport lounges in the country. Despite strict access rules and how difficult it is for most business class flyers who aren't flying United to get here, this lounge is getting packed by mid-day as international travel demand has picked up. This information may be different than what you see when you visit a financial institution, service provider or specific products site. I love the look of these bars with the underlighting and black leather stools. United Polaris Lounge Chicago Lunch and Dinner Menu. They arent real beds, more like a curvy lounge chair, but you can use them in a private room to get some rest before your flight, which is a great perk. After a brief wait and then a quick scan of my boarding pass, I was quickly escorted back to one of seven shower suites. Any passenger with access to the Polaris lounge can enjoy a meal here for no extra cost. ANA First Class Review: Chicago O'Hare to Tokyo Haneda For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. They feature everything from a la carte dining and buffets, to nap rooms and shower suites, to great decor, to cocktails and barista-made coffee. Theres no way to enter them based on elite status, but rather these lounges are exclusively available to long haul first and business class passengers on Star Alliance airlines. FIRST LOOK: The new United Polaris Lounge Chicago O'Hare expansion When I walked into the lounge around 9 a.m. on a weekday, there was hardly a soul in sight. I am finding that I probably made a mistake getting the United Club chase card this past year. Do I have access to United Polaris Lounge at ORD? I would say noexactly what is nice about the walk from T7 and TBIT? Check the Access rules tab for more details. Lets go over the very basics of each of these lounges, including their locations, hours, and square footage. For starters, these suites are massive, with more than enough space for a bench to lay out your luggage and get changed heck, you can even walk around. All financial products, shopping products and services are presented without warranty. Thanks! This site does not include all credit card companies or all available credit card offers that are on the market. I did check out a bathroom, and it was indeed quite nice and private. That means it's easy to get to if you're departing on a United Polaris business class flight, as that's where most of United's international departures depart from. airline?!. While the space was initially slated to be renovated and re-opened as a United Club, a portion was soon earmarked . United Polaris Lounge Houston (IAH) Located in a futuristic hallway with fiber optic lighting, twelve individual oversized gender-neutral stalls with a sink and a bench offer patrons plenty of space to change. Kiosk check-in/customer service center Ticketing/check-in Baggage claim Immigration Animal relief area United Polaris lounge United Club SM location United Premier check-in Nursing room The loungereview Android app is about to land. In fact, there are only six located across the U.S.: What makes Polaris lounges different from Uniteds normal lounges? Thanks for the info on all of the Polaris lounges! 2. Learn more: Things to know about United Airlines lounge access. Chicago O'Hare International Airport (ORD) - United Airlines However, here are my impressions of what I did experience. Its garnished with cucumber zest and mint and served over ice. The carrier re-opened its Polaris Lounge at the Los Angeles International Airport (LAX) on Wednesday, a United spokesperson told TPG. Flying United business class out of Chicago is a treat for one reason and one reason alone: The United Polaris Lounge Chicago. We wish that United had included phone rooms in the design of the Polaris Lounge, in order to accommodate passengers who need to make phone calls. As you make your way around that horseshoe, you'll notice the floor-to-ceiling windows, flooding row after row of armchairs and cafe seating with natural light and some great plane watching. But if you're there beforehand, prepare to bump some elbows. I paired that with a glass of Napa Valley red and walked around the lounge so that I wouldnt fall asleep in my booth! If you're a Premier member, you may be automatically upgraded for free if you booked an eligible flight. They're stocked with Sunday Riley toiletries, which are pretty high quality for an airport lounge. The United Polaris Lounge San Francisco is open daily from 7AM until 10:30PM, and its located in International Terminal G, between gates G6 and G9. on long-haul international flights are allowed complimentary lounge access before departure, during connections and upon arrival. Inquire with the valet behind the double glass door; should there be a wait, a staff member will come find you in person in the lounge when your shower is ready. Don't get confused because there is a United Club lounge next to gate C16. Just make sure that if youre traveling with more than one other person, your party is comprised of more Premier members than nonmembers. Or can we? The fact that they don't is puzzling. At 28,128 square feet, featuring 440 seats, and spanning across two stories, the lounge is almost three times larger than the former United Club it replaces, twice as large as the Polaris Lounge at Chicago O'Hare, and sports some of the airport's best views.. I would say yes. United Polaris Lounges really are spectacular, and in my opinion are the best business class lounges offered by any US airline. Travel times are estimates and are not guaranteed. You are welcome to tip the serive members there and it would certainly be appreciated. Not even a transcontinental flight in United's fancy new Polaris business class seats will cut it. United Polaris Lounge at Chicago, IL - O'Hare (ORD) welcomes: Note: A same-day boarding pass for an international flight in a premium cabin is required. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, How to Get Into a United Polaris Lounge Before Your Flight. Just don't count on getting much of it to yourself anytime soon. If Im flying SWISS first LAX-ZRH, is it worth the hike to the United terminal for the Polaris lounge at LAX? The United Polaris Lounge Chicago is open daily from 6AM until 9PM, and its located in Terminal 1, Concourse C, near gate C18. We are going through ORD on a flight this summer and will have access to this lounge. See our Advertiser Disclosurefor more details. Complimentary Premier upgrades only include one companion; if there are more non-Premier travelers on your reservation than Premier members, book additional non-Premier members on another reservation or you'll lose your eligibility for the award. In short: Fly Polaris class. You can also make yourself a coffee or espresso if needed. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Pre-qualified offers are not binding. Now Open: United Polaris Lounge Washington Dulles The Lunch and Dinner menu is served from 11:00 am - 8:30 pm, and it is very, very good. The lounge features a library where guests can enjoy Washington DC-inspired decor, a bar area with a coffered ceiling, and an a la carte dining room behind lattice pocket doors The lounge is located across from the United Club at gate C17, and is open daily from 5:30AM until 10PM United Polaris Lounge Washington Dulles
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